Attitude can alter your leadership success or failure; every leader must always maintain a positive attitude.
A young man complained bitterly about his employees to us few days ago and the first thought that crops up in my mind, was how he was able to cope with such attitudes from his workers?
We went back to the criteria used in selecting these people (his employees); and it was exactly the same any establishment would adopt. On the long run, it was discovered that this young man has an attitudinal problem. Wondering how an attitude could be the problem? That’s not far-fetched.
The right attitude can determine your approach on how you view opportunities, problems and relationships in your life. Sometimes, it’s not what we do, but how we think about a situation that can determine the outcome. William James, one of the most respected American psychologists, said, “The greatest discovery of my generation is that human beings can alter their lives by altering their attitudes.”
Your attitude to your workers would determine the outcome you desire in your business. Being harsh to them won’t bring the desired results because they are human too; How a leader treats his employees determines a whole lot more than you can ever imagine and would be reflected in their customer service relations . The right attitudes could also be a short cut to your goal. Charles Swindoll said it best, “I am convinced that life is 10% what happens to me and 90% of how I react to it.”
Successful leaders understand that the most valuable assets are people. Every leader must have the right attitude about the people they lead. It’s the key factor in developing and empowering your employees to success. Your attitudes about your team will determine how you treat them and whether they can trust you as their leader.
Cyrus Curtis, who owned the Saturday Evening Post had a sign hanging in his office that said, “Yesterday ended last night.” It was a great reminder for himself and his employees that the past is done, and we should be looking forward, not back. Now this doesn’t mean we forgotten about yesterday. Leaders take the lessons and the mistakes of the past as a source of learning. They take it a step further by moving on not repeat the same mistakes. They are optimistic about what the future holds and develop a positive vision for tomorrow.
Successful leaders view failures and setbacks very differently. They don’t let failure define them. Your attitude toward failure can really prevent you from achieving the success you desire in your life. Great leaders view failure as temporary and a step stone to success. Napoleon Hill, one of the pioneers of personal-success literature said, “Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit.”
James Allen, the best-selling author of the book, “As a man thinketh”, captures attitudes this way: Just as a gardener cultivates his plot, keeping it free from weeds, and growing the flowers and fruits which he requires, so may a man tend the garden of his mind, weeding out all the wrong, useless, and impure thoughts, and cultivating toward perfection the flowers and fruits of right, useful, and pure thoughts.